Privacy Policy
Datryx (“we,” “our,” “us”) is committed to protecting the privacy and security of our clients, users, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and digital solutions.
1. Information We Collect
Personal Information: Name, email address, phone number, company details, and billing information when you engage with our services.
Usage Data: Information about how you interact with our website (IP address, browser type, pages visited, time spent, cookies).
Client Data: Data provided by clients for analytics, automation, and reporting purposes. This data remains fully owned by the client.
2. How We Use Your Information
- Delivering and improving our services.
- Personalizing the client experience.
- Communicating updates, support, and security notifications.
- Conducting analytics, research, and performance monitoring.
- Ensuring compliance with applicable laws and standards (including GDPR & ISO 27001).
3. Data Ownership & Client Control
At Datryx, your data belongs to you. We act as a processor on your behalf and do not sell, trade, or misuse your data. Clients retain full control and authority over their information at all times.
4. Data Protection & Security
- End-to-end encryption during transfer and storage.
- Role-based access control to ensure only authorized personnel can access data.
- Regular audits and compliance with international security frameworks (ISO 27001, GDPR).
- Secure cloud infrastructure with redundancy and backup protection.
5. Sharing of Information
We do not share personal data with third parties except in the following cases:
- With service providers or partners who support our operations under strict confidentiality.
- If required by law, regulation, or legal process.
- In case of business transfers such as mergers or acquisitions (with proper notice).
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience.
- Analyze website performance.
- Remember user preferences.
You can manage or disable cookies through your browser settings.
7. Your Rights
Depending on your location (e.g., GDPR compliance), you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Restrict or object to certain data processing.
- Withdraw consent for data collection at any time.
- Request a copy of your data in a portable format.
To exercise your rights, please contact us at datryx.in@gmail.com.
8. Data Retention
We retain personal and client data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Upon termination of services, clients may request complete deletion of their data.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
10. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data rights, please contact us at:
📧 Email: datryx.in@gmail.com
🌐 Website: www.datryx.in